Legal

Sub-processors.

In effectEffective:April 23, 2026Version:v1.0Region:Global
In plain English

The third parties to11 engages to help deliver the Services — and the Customer Data each one processes. Capitalized terms have the same meaning as in the to11 Terms and Conditions or your written agreement with to11.

Overview

to11 uses certain third-parties, as listed on this page, to process Customer Data in the delivery of the to11 Services. Capitalized terms not defined on this page have the same meaning as defined in the to11 online Terms and Conditions or other written agreement between you and to11.

This list is incorporated by reference into the Data Processing Addendum (Annex III to the Standard Contractual Clauses, Section 7).

Infrastructure sub-processors

to11 may use the following Sub-processors to host Customer Data or provide other infrastructure that helps with delivery of our Services:

Sub-processorService typeLocation
AWSCloud services and infrastructureUnited States
Clerk, Inc.User management services and infrastructureUnited States
Clickhouse, Inc.Database services and infrastructureUnited States
GitHub, Inc.Code management and infrastructureUnited States
GCPCloud services and infrastructureUnited States
Microsoft AzureCloud services and infrastructureUnited States
Neon, Inc.Database services and infrastructureUnited States
Upstash, Inc.Serverless data services and infrastructureUnited States
Vercel, Inc.Developer tools and cloud infrastructureUnited States

Other sub-processors

to11 may use the following Sub-processors to perform other Service functions:

Sub-processorService typeLocation
Commonroom, Inc.Product AnalyticsUnited States
Dash0, Inc.Observability PlatformUnited States
Google, Inc.Cloud-based Email Service ProviderUnited States
PostHog, Inc.Product AnalyticsUnited States
Slack Technologies LimitedCommunicationIreland

Updates

As our business grows and evolves, the Sub-processors we engage may also change. We will endeavor to provide the owner of Customer’s account with notice of any new Sub-processors to the extent required under the Agreement, along with posting such updates here. Please check back frequently for updates.

Still have questions?

If you have questions, contact privacy@to11.ai. We aim to respond within two business days.

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